Shipping Policy
Thank you for shopping with Punyam. We are committed to delivering your spiritual products safely and on time.
Free Shipping
We are happy to offer FREE shipping on all prepaid orders across India.
Order Processing Time
Orders are usually processed within 1–2 business days after successful payment confirmation.
Orders placed on weekends or public holidays may be processed on the next working day.
Estimated Delivery Time
Estimated delivery time is:
- 3–7 business days for most locations across India.
Delivery timelines may vary depending on:
- Customer location
- Courier availability
- Weather conditions
- Festivals or peak seasons
- Unexpected operational delays
Tracking Information
Once your order is shipped, you will receive a tracking link or tracking number via email or SMS.
Please allow 24–48 hours for tracking updates to appear after dispatch.
If tracking information has not updated after 5 business days, please contact us at:
Email: punyamonline@gmail.com
Incorrect Shipping Address
Customers are responsible for providing accurate billing and shipping information during checkout.
Punyam will not be responsible for:
- Failed deliveries
- Delays
- Lost packages caused by incorrect or incomplete addresses provided by the customer
If an order is returned due to an incorrect address, reshipping charges may apply.
Lost or Damaged Packages
If your package arrives damaged, please contact us within 24 hours of delivery with:
- Clear photos/videos
- Order number
- Unboxing proof (if available)
We will review the issue and assist accordingly.
Punyam is not responsible for delays or losses caused by courier partners once the shipment has been handed over, but we will do our best to help resolve issues.
Multiple Packages
For logistical reasons, products from the same order may occasionally be shipped separately.
If this happens, you will receive separate tracking updates for each shipment.
Delivery Delays
While we aim for timely delivery, delays may occur due to:
- Courier disruptions
- Natural events
- High order volumes
- Remote area service limitations
- Government restrictions or strikes
These situations are outside our direct control.
Contact Us
For any shipping-related questions or support, contact us at:
Email: punyamonline@gmail.com
Website: Punyam
