OVERVIEW
Welcome to Punyam. Throughout the website, the terms “we”, “us” and “our” refer to Punyam. We operate this store and website, including all related information, products, tools, and services, to provide you with a smooth and secure shopping experience for spiritual and wellness products.
Our store is powered by Shopify, which enables us to offer our products and services to customers.
By accessing or using our website and services, you agree to these Terms of Service, including all policies referenced herein. If you do not agree to these Terms, please do not use our website or services.
SECTION 1 – ELIGIBILITY & ACCOUNT
By using this website, you confirm that:
- You are at least the age of majority in your jurisdiction.
- Any information provided by you is accurate and complete.
- You are responsible for maintaining the confidentiality of your account details and password.
You may not transfer or misuse your account in any way.
SECTION 2 – PRODUCTS & SPIRITUAL DISCLAIMER
Punyam offers spiritual and wellness-related products including:
- Karungali Mala
- Rudraksha Mala
- Chakra bracelets
- Crystal products
- Orgone pyramids
- Spiritual accessories
All products are intended for spiritual, cultural, decorative, wellness, or personal belief purposes only.
We do not guarantee:
- Specific spiritual outcomes
- Healing results
- Financial improvement
- Protection outcomes
- Religious or metaphysical effects
Product colors, textures, stones, beads, and natural materials may slightly vary due to lighting, screen settings, and the handmade/natural nature of spiritual products.
We reserve the right to modify or discontinue products without notice.
SECTION 3 – ORDERS
Placing an order on our website constitutes an offer to purchase.
Punyam reserves the right to:
- Accept or decline any order
- Cancel suspicious or fraudulent orders
- Limit quantities purchased per customer
Orders are confirmed only after successful payment processing and order confirmation.
Please review your order carefully before placing it, as cancellations may not be possible once processing begins.
All exchanges and refunds are subject to our Refund & Exchange Policy.
SECTION 4 – PRICING & PAYMENTS
Prices displayed on the website are subject to change without prior notice.
Customers agree to provide accurate:
- Billing information
- Shipping information
- Payment details
You confirm that you are authorized to use the payment method used for the transaction.
Applicable taxes and shipping charges may be added during checkout.
SECTION 5 – SHIPPING & DELIVERY
Estimated delivery timelines are provided for reference only and are not guaranteed.
Punyam is not responsible for delays caused by:
- Courier partners
- Weather conditions
- Customs clearance
- Natural events
- Incorrect shipping information provided by customers
Risk and ownership of products pass to the customer upon successful delivery.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website including:
- Logos
- Product images
- Graphics
- Text
- Videos
- Branding
- Designs
are the property of Punyam and protected under applicable intellectual property laws.
You may not reproduce, copy, distribute, or use any content without prior written permission.
SECTION 7 – THIRD-PARTY TOOLS & LINKS
Our website may contain links, apps, or integrations from third-party services.
We are not responsible for:
- Third-party websites
- External content
- Payment gateway services
- Social media platforms
- Third-party policies or practices
Use of third-party services is at your own risk.
SECTION 8 – SHOPIFY SERVICES
Our store is hosted by Shopify.
By using our website, you acknowledge that Shopify may process certain customer data necessary to operate the ecommerce platform securely and efficiently.
For more details, please refer to the Shopify Privacy Policy.
SECTION 9 – CUSTOMER FEEDBACK & REVIEWS
If you submit reviews, comments, suggestions, photos, or feedback to Punyam, you grant us permission to use, publish, or display such content for marketing or promotional purposes without compensation.
You agree not to post:
- False information
- Offensive content
- Copyrighted material without permission
- Harmful or unlawful material
We reserve the right to remove inappropriate content.
SECTION 10 – ERRORS & INACCURACIES
Occasionally there may be errors related to:
- Product pricing
- Descriptions
- Stock availability
- Shipping information
We reserve the right to correct errors and cancel affected orders without prior notice.
SECTION 11 – PROHIBITED USES
You may not use our website:
- For unlawful purposes
- To spread malware or harmful code
- To commit fraud
- To violate intellectual property rights
- To misuse customer or website data
- To interfere with website functionality
Violation of these terms may result in account suspension or legal action.
SECTION 12 – DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available.”
Punyam does not guarantee:
- Uninterrupted website access
- Error-free service
- Guaranteed spiritual or metaphysical outcomes from products
Your use of the website and products is at your own discretion and risk.
SECTION 13 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Punyam shall not be liable for:
- Indirect damages
- Loss of profits
- Emotional distress
- Spiritual dissatisfaction
- Delays or service interruptions
- Product misuse
Our maximum liability shall never exceed the amount paid for the purchased product.
SECTION 14 – TERMINATION
We reserve the right to suspend or terminate access to our services if any customer violates these Terms of Service.
SECTION 15 – GOVERNING LAW
These Terms shall be governed by and interpreted under the laws of India.
Any disputes arising shall be subject to the jurisdiction of the appropriate courts in India.
SECTION 16 – CHANGES TO TERMS
Punyam reserves the right to update or modify these Terms of Service at any time without prior notice.
Continued use of the website after changes constitutes acceptance of the updated Terms.
SECTION 17 – CONTACT INFORMATION
For questions regarding these Terms of Service, contact us at:
Email: punyamonline@gmail.com
Website: Punyam
